A low "ability to confront" causes four key "revenue levers" to get stuck, including new patients, conversions, patient visit average (PVA), and visit compliance. Unstick these levers by gaining confidence through training and repetition to improve patient acquisition, sales, care plan recommendations, and accountability.
According to Natasha Saavedra of Medical Professional Dojo, the problem isn’t that leaders talk too much, it’s that meetings lack structure, containment, and intention
As healthcare leaders, one of the toughest parts of leadership is addressing performance issues. Many avoid it altogether, fearing conflict or damaging relationships. But what if correction didn’t have to feel like confrontation?
Conflict is a natural part of any thriving workplace. Yet in many healthcare practices, it’s often avoided or misunderstood. Team members stay quiet to keep the peace, ideas go unspoken, and opportunities for growth disappear.