The Case Manager's Playbook: Master the Art of Patient Commitment

You’ve probably heard it all before as a case manager: patients who hesitate, who don't understand the value of their care, or who seem to get "wigged out" by a long list of appointments. These are not obstacles to overcome with pressure, but rather opportunities to build trust and accountability. Today, we're talking about the PIPS of case management, and how mastering them can transform your practice.