Mastering the Patient Interaction: The Case Manager’s PIPS Guide

Mastering the Patient Interaction: The Case Manager’s PIPS Guide

Medprodojo
Published on: 10/13/2025

Learn how to master patient communication by framing goals, simplifying payments, and overcoming scheduling conflicts with ease.

TrainingSalesPatient CommunicationCase Management
From Monologue to Dialogue: How the Right Questions Transform Treatment Plan Acceptance

From Monologue to Dialogue: How the Right Questions Transform Treatment Plan Acceptance

Medprodojo
Published on: 09/03/2025

Have you noticed that some patient consultations feel more like a lecture than a conversation? Are your case managers struggling to connect emotionally with patients and move them toward care? You’re not alone. Many healthcare teams experience this challenge, and the root cause often comes down to how questions are asked.

CommunicationStrategic PlanningTrainingTeam Trainingmonologue
How a Framework Can Transform Your Patient Closures: A Game-Changer for Case Managers

How a Framework Can Transform Your Patient Closures: A Game-Changer for Case Managers

Medprodojo
Published on: 08/28/2025

Have you noticed a dip in your KPIs when it comes to patient starts? Are your case managers facing confusion that’s impacting their ability to close? You’re not alone. Many healthcare teams face this challenge, and often, it comes down to one key element: framework.

Practice ManagementProfessional DevelopmentContinuous LearningCommunicationLeadershipManagementEmployee MoraleTeam ManagementTeam ManagementLeadershipDevelopmentPersonal GrowthPractice GrowthTeam DevelopmentTraining
How to Make Your Working Interviews Stand Out—and Avoid the Common Pitfalls

How to Make Your Working Interviews Stand Out—and Avoid the Common Pitfalls

Medprodojo
Published on: 08/21/2025

Have you ever conducted a working interview that just didn’t seem to go right? Maybe the candidate struggled, the role-play felt awkward, or you realized they weren’t the right fit? If so, you may have overlooked some key elements that can make all the difference in evaluating a potential hire.

PracticesManagementStrategic PlanningTrainingInterviewHR