Does Your Billing Suck? Here’s the Truth Most Practices Won’t Say Out Loud
Let’s be honest for a second.
Are you constantly billing out claims but never actually getting paid?
Yeah… I was sick of that too.
There’s absolutely no reason why highly trained, passionate providers — whether you’re a chiropractor, nurse practitioner, or physical therapist — should be stuck in this relentless hamster wheel of denied claims, re-submissions, and payment limbo.
But here’s the good news: it doesn’t have to stay this way.
After working closely with practices of all shapes and sizes — from solo practitioners to multi-location clinics — I’ve realized something powerful. The difference between surviving and scaling usually comes down to a few billing habits that either make or break your bottom line.
Let me show you three foundational moves that helped our practice shift from chasing payments to confidently collecting them.
1. Start Auditing What’s Really Going On
I know, I know. The word audit sounds like something only big corporations do. But trust me — auditing your billing is where clarity begins.
You can’t just assume your billing company or internal team is handling things perfectly. I’ve worked with clinics that are doing the right things clinically — amazing outcomes, tons of patients — and still only collecting 15-20% of what they bill out.
Meanwhile, once we dialed in our processes?
We started seeing a 60-70% collection rate — consistently.
That’s not luck. That’s intention.
It starts with reviewing reports and identifying where the money’s falling through the cracks. And yes, it might be a little tedious. But it's worth every single second.
2. Know & Work Your A/R Like Your Revenue Depends on It (Because It Does)
If you don’t know what’s sitting in your 30, 60, 90, and 120+ day Accounts Receivable buckets, you’re driving blind.
Here’s a truth bomb:
Most insurance companies give you 90 days to file claims. That’s it. After that? You may not see a dime — even if the care was flawless and the note was airtight.
Knowing what’s in your A/R report and actively working it is what separates thriving practices from cash-strapped ones. Stop letting time (and money) slip away just because no one’s paying attention.
3. Actually Meet With Your Billers (Not Just When Things Go Wrong)
Nope, sending an email and waiting three days for a vague reply doesn’t count.
If your collection rate is lagging, it’s time to get proactive.
Meet with your billers at least once a month — weekly if things are messy — until your numbers improve.
Whether it’s outsourced or in-house, your biller needs to be part of your operations, not an afterthought. You should be reviewing reports together, discussing stuck claims, and identifying patterns.
When you treat your billing system like a business-critical partner instead of a mystery box, everything improves — from cash flow to morale.
You’re Not Doing It Wrong — You’ve Just Been Left in the Dark
If you haven’t been doing all of this yet, don’t panic — and definitely don’t feel ashamed. You’re not broken. You’re just busy. And no one taught you this side of practice management in school.
But if you’re reading this and thinking, “I don’t even want to deal with insurance anymore…” — good news. There are cash-based strategies that can help you move in that direction too.
Whatever your billing reality looks like today, we can help you clean it up, systemize it, and finally stop the chaos.
Is Your Medical Office Leaking Revenue Because of Billing Confusion?
If billing feels like a black hole — lost revenue, frustrated patients, and confused staff — you're not alone. But there’s a better way forward.
That’s why we created the Billing Fundamentals Course.
✅ It’s an easy-to-follow, A-to-Z training made for non-billers — so your team can run a smooth, profitable operation without becoming billing experts.
Inside the Course:
Lifetime access to all course updates
One team = one course = logins + certificates for everyone
Real-world scripts & tools for immediate impact
Front desk and billing finally speaking the same language
Less confusion, more collection, and way fewer headaches
This isn’t about mastering billing codes — it’s about getting your team aligned so your billing finally works for you, not against you.
👉 Start your billing transformation today.
Because you deserve to get paid for the work you’re already doing.
🧠 Who We Are – Med Pro Dojo
We know one-size-fits-all doesn’t work in healthcare. Every team is unique. Every practice has its own strengths, struggles, and story.
That’s why we offer:
🔹 Personalized coaching for practice owners ready to scale or pivot
🔹 On-site and virtual training for better communication and leadership
🔹 Real-world strategies that increase revenue and decrease burnout
🔹 Systems that support growth, reduce stress, and increase patient impact
We’re not about fluff. We’re about function—just like you.
Let’s build a practice where every team member knows how to connect with confidence, every patient feels respected and heard, and your results speak for themselves.
📞 Call us: (833) 678-0800
📧 Email: [email protected]
