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Blog Dec 29th: The Law of Solid Ground: Building Trust Through Character

December 29, 20253 min read

“Trust is the foundation for leadership.” 💛

In healthcare leadership, trust isn’t optional—it’s essential. Whether you’re leading a clinic, a team, or an organization, your character forms the solid ground upon which trust is built, and trust is what enables leadership to thrive.

In this post, we’ll explore the Law of Solid Ground, inspired by John Maxwell’s 21 Irrefutable Laws of Leadership, and share practical ways to apply it in your clinic or organization.


Trust Starts With Character

John Maxwell writes:

“Trust is the foundation of leadership. To build trust, a leader must exemplify these qualities: competence, connection, and character. People will forgive occasional mistakes based on ability, especially if they can see you’re still growing as a leader. But they won’t trust someone who slips in character.”

Your character is what lasts. Mistakes happen, but integrity and personal regard for others make people trust you—and when they trust you, they invest their potential in your vision.


Making Decisions With Solid Ground

Natasha Saavedra shares an important lesson: leaders often make hasty decisions without consulting their teams. Examples include:

  • Changing programs without discussion

  • Cancelling services suddenly

  • Terminating staff without input

While these choices might seem efficient in the moment, they can erode trust.


How to Lead With Trust

When making key decisions:

  1. Gather Your Leadership Team

    • Cast the vision clearly

    • Share the changes you’re considering

    • Encourage questions and feedback

    • Work through potential challenges together

  2. Communicate With Your Team

    • Announce what’s happening

    • Explain how and why decisions are made

    • Encourage excitement about new opportunities

  3. Model Integrity and Character

    • Build trust by achieving results with integrity

    • Show genuine regard for your team members

    • Trust grows when people see consistency in your actions


Reflection / Self-Assessment

Ask yourself:

  • Are my decisions building or eroding trust in my team?

  • Do my team members feel confident in my leadership?

  • How can I demonstrate integrity and personal regard in everyday actions?


Action Steps / Takeaways

  • Build character first, everything else will follow

  • Consult your leadership team before making major decisions

  • Communicate vision and changes clearly to the entire team

  • Lead with integrity and personal regard

  • Create an environment where your team can trust you and grow


Prefer to Watch Instead?

If you’d like to see this concept broken down in action, watch Natasha’s full session here:
Watch Video


Final Thought / Closing Message

Leadership starts with solid ground—your character. Trust is earned through consistent integrity, personal regard, and achieving results. When your team trusts you, they’ll invest their energy and potential in your vision.

How can you strengthen trust in your leadership today?


Most clinics are busy. Patients are coming in. Teams are working hard.
Yet many still struggle with unclear patient flow, no visible KPIs, meetings without action, and unpredictable revenue.

The problem is not effort. It is a system.

Over 3 focused days, we will show clinics how to stop guessing and start building.

📅 January 28 to 30
⏰ 1:00 to 2:30 PM EST
📍 Live on Google Meet

👉 Block your calendar and join here: Practice Transformation Challenge


WHO WE ARE

At Medical Professional Dojo, we help healthcare leaders and teams break through limitations by strengthening culture, communication, and accountability.

📧 Email: [email protected]
📞 Call or Text: (833) 678-0800
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