Healthcare professionals often juggle a million tasks each day, from patient care to administrative duties. It can feel like the day is running you instead of the other way around.
As healthcare leaders, one of the toughest parts of leadership is addressing performance issues. Many avoid it altogether, fearing conflict or damaging relationships. But what if correction didn’t have to feel like confrontation?
Conflict is a natural part of any thriving workplace. Yet in many healthcare practices, it’s often avoided or misunderstood. Team members stay quiet to keep the peace, ideas go unspoken, and opportunities for growth disappear.
Have you noticed a dip in your KPIs when it comes to patient starts? Are your case managers facing confusion that’s impacting their ability to close? You’re not alone. Many healthcare teams face this challenge, and often, it comes down to one key element: framework.