Enhancing practice
profitability and
patient outcomes
Business Strategy Meets Medical Mastery
We help you put in marketing, sales, and systems that WORK so you can work ON your business instead of IN it!
Does This Sound Like You?
Missing out on precious time with your family
Your vacations paralyze your practice
Struggling with insurance claw-backs
High staff turnover rate is squashing your growth
Not enough new patients or low conversion rates
Staff isn't on the same page so the office is disorganized, not productive, and suffering from a poor company culture
Who We Serve:
Chiropractors
Nurse Practitioners
Physical Therapists
Medical Doctors
Med Spa Owners
Medically Integrated Clinics
The Medical Professional Dojo is here to equip you with the tools you need to combat these common struggles!
At Med Pro Dojo, we've created a unique space dedicated to empowering medical professionals and their teams through continuous learning and skill mastery.
A "dojo" is a place for immersive & experiential learning, traditionally for martial arts. The Japanese term translates to "the place of the way."
We've made a commitment to bridging the gap between the art of healing and the science of successful business.
20+ Years Experience in the chiropractic and medically integrated fields!
5 Star Rated client service and training resources!
Extensive Network of professionals to provide your practice with invaluable connections and opportunities for growth!
Our Services
Business Strategy
Medical Mastery
Join Med Pro Dojo and embark on a transformative journey where the fusion of medical expertise and business acumen propels you to new heights. Master your skills, unlock scalability, and elevate your profitability – because at MedProDojo, success is a practice, not just an outcome.
On Site Training: We come to you to help integrate successful tools and organization to get your team on the same page.
Online Courses: Various training material and courses to enhance the skill of every member in your practice.
Team Dojo: Group coaching for teams to enter the Dojo and enhance their skills in sales, marketing, and front desk systems!
Weekly Webinars: Training is crucial to the success of fully understanding and implementing new knowledge. The Dojo is always open.
Plus Even More Amazing Resources!
Growth
Get ready to skyrocket your practice once you start training with Med Pro Dojo!
Management
Learn the difference between great leadership and bad management.
Learn from the people who have actually held multiple positions in medically integrated offices. No more vague advice. we get concrete and hands-on here at the Dojo!
Sales
Master the art of sales with one of our many courses, coaching, and weekly tips!
Marketing
We can help you get connected with the best, and we provide tips and creative ideas to increase your new patient flow!
Self Mastery
Education.
Learn from the people who have actually held multiple positions in medically integrated offices. No more vague advice...we get concrete and hands-on here at the Dojo!
Growth
Get ready to skyrocket your practice once you start training with Med Pro Dojo!
Management
Learn the difference between great leadership and bad management.
Sales
Master the art of sales with one of our many courses, coaching, and weekly tips!
Marketing
We can help you get connected with the best, and we provide tips and creative ideas to increase your new patient flow!
Exclusive For You
Increase Your Sales In 3 Weeks Or Less, For FREE!
Stop missing out on revenue potential. Learn how to handle objections like a NINJA with the Medical Professional's FREE Objection Playbook!
Nationwide
Community.
Concern Over Control: The Secret to Keeping Patients on Track
You’ve probably heard the phrase: “You’re only as strong as your weakest link.” In your practice, that weakest link might not be your staff, but rather a recurring problem with patients who cancel or don't show up for their visits.
This is a common issue for many medical practices, but it has a simple, powerful solution: changing your approach from being "pushy" to being genuinely concerned. This isn’t about being lenient—it’s about building a relationship that motivates patients to show up and stay on track with their care.
Let’s explore what this new approach means for you, your team, and your practice’s long-term success.
🧠 What is the Art of the Reschedule?
The "art of the reschedule" is about flipping the script on cancellations. Instead of viewing a missed appointment as a problem for your schedule, you see it as an opportunity to reinforce your commitment to the patient’s well-being. This requires a shift in mindset: the conversation is always about them, not your office.
Your practice’s potential isn’t just tied to your clinical expertise—it’s directly tied to a patient’s willingness to participate fully in their care. By leading with concern, you make it clear that their health is your top priority.
💡 Why a Caring Approach Matters
At its core, a patient’s commitment is a key factor in their success. When a patient feels cared for, they are more likely to respect your policies and stay on their treatment plan.
Without a caring approach, leaders risk:
Damaging trust with patients, leading to more cancellations and no-shows.
The team getting frustrated and sounding aggressive on the phone.
Limiting a patient’s ability to get the results they came for because they are not completing their care.
When you don’t lead with empathy, your patients can end up running the show.
📝 Signs Your Current Approach Isn't Working
Ask yourself:
Are we seeing a high number of cancellations or no-shows?
Do our phone scripts sound demanding or accusatory?
Are our staff members feeling burnt out from chasing patients?
If the answer is “yes” to any of these, your current system may be undermining your efforts, and it’s time to adopt a new strategy.
🔑 How to Master the Art of the Reschedule
The good news is that you can get patients committed to their care through three clear points of contact:
Lead with Concern → When a patient is late or a no-show, make the first thing you say something like, "Is everything okay? We were concerned about you." This immediately shifts the dynamic and shows you care.
Offer a Solution → Once you’ve established a genuine connection, offer a proactive solution to get them back on track. For instance, "I see you forgot about your appointment. I can move you to a 3:15 slot so you don't fall behind on your care."
Make It About Them → Always reinforce that this is about them and their results. Never make it about your schedule or the office's needs. The reason they need to reschedule is for their own health and well-being.
When you set these expectations from the beginning and follow through with care, your patients know what to expect, and your team is empowered to guide them to success.
🎯 Bringing It All Together
Mastering the art of the reschedule reminds us that the greatest limitation on a patient’s success isn’t a lack of your skill—it’s a lack of their own accountability. By leading with concern and offering clear solutions, you empower your patients to take ownership of their health journey.
By setting clear rules, involving your team, and holding patients accountable, you will make an incredible impact on your patients' health and on the world.
💡 Final Thought: Is Your Approach Built on Care—or Convenience?
Every practice wants to get their patients better. The question is—are you giving your patients the clear plan and empathy they need to get there?
Stop letting your patients run amok. Get them committed, and watch them achieve the results they truly need and want.
🎥 Prefer to Watch Instead?
If you’d rather see this concept broken down in action, watch the video here: CLICK HERE
WHO WE ARE
At MedPro Dojo, we help leaders and healthcare teams strengthen culture, communication, and accountability. Whether it’s through training, coaching, or leadership development, we’ll help you raise your lid and unlock your full potential.
📩 Email: [email protected] 📞 Call or Text: (833) 678-0800 📕 Book a Discovery Call Today
What Others Are Saying About Us
Don't just take our word for it...see what our clients have to say!
"Gross revenues have doubled..."
Per visit revenue has increased about 75% New Patient visits have increased significantly, and new patient starts have increased significantly
- DR. ROTH
"I really value coaching with Natasha"
Her experience and mindset is valuable to help keep my mind on the right things and to keep my confidence high. I also feel like this is a group of good people and the relationship bonds are deep and real.
- DR. WRIGHT
"It changed my life"
It's been the most encouraging week I've had in years! I appreciated the surveys beforehand and the way you absorbed all the information. One thing I was worried about way that you would come in and miss us completely, but you were able to customize everything to what we were saying and calling out for. Getting to work with you guys changed my life.
- MARI, DEPUTY EXECUTIVE DIRECTOR
What Are The Top 1% Of Clinics Doing That You're Not?
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Call or text us at (833)678-0800
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Medical Professional Dojo