Advance Your Healthcare Career
with MedProDojo
Missing out on precious time with your family
Your vacations paralyze your practice
Struggling with insurance claw-backs
High staff turnover rate is squashing your growth
Not enough new patients or low conversion rates
Staff isn't on the same page so the office is disorganized, not productive, and suffering from a poor company culture
A "dojo" is a training hall for immersive & experiential learning, traditionally for martial arts. The Japanese term translates to "the place of the way."
We've made a commitment to bridging the gap between the art of healing and the science of successful business.
20+ Years Experience in the chiropractic and medically integrated fields!
5 Star Rated client service and training resources!
Extensive Network of professionals to provide your practice with invaluable connections and opportunities for growth!
Join Med Pro Dojo and embark on a transformative journey where the fusion of medical expertise and business acumen propels you to new heights. Master your skills, unlock scalability, and elevate your profitability – because at MedProDojo, success is a practice, not just an outcome.
On Site Training: We come to you to help integrate successful tools and organization to get your team on the same page.
Online Courses: Various training material and courses to enhance the skill of every member in your practice.
Weekly Webinars: Training is crucial to the success of fully understanding and implementing new knowledge. The Dojo is always open.
Plus Even More Amazing Resources!
Get ready to skyrocket your practice once you start training with Med Pro Dojo!
Learn the difference between great leadership and bad management.
Master the art of sales with one of our many courses, coaching, and weekly tips!
We can help you get connected with the best, and we provide tips and creative ideas to increase your new patient flow!
Get ready to skyrocket your practice once you start training with Med Pro Dojo!
Learn the difference between great leadership and bad management.
Master the art of sales with one of our many courses, coaching, and weekly tips!
We can help you get connected with the best, and we provide tips and creative ideas to increase your new patient flow!
Stop missing out on revenue potential. Learn how to handle objections like a NINJA with the Medical Professional's FREE Objection Handling Sales eBook!
Effective communication is crucial for any medical practice's success, yet many practice owners and managers struggle with expressing their needs and wants without feeling like the "bad guy." This is especially true in high-stakes environments like medical and integrated health practices, where clear, empathetic communication can significantly impact team morale and patient outcomes. Here are some strategies to help you communicate effectively and maintain a positive atmosphere.
Recognize Individual Contributions: Begin your conversations by acknowledging the hard work and dedication of your team members. Let them know you appreciate their efforts and contributions. For instance, before discussing any changes or new expectations, you might say, "I want to take a moment to acknowledge how hard everyone has been working. Your dedication has not gone unnoticed, and I truly appreciate everything you do."
Active Listening: Before making requests, take the time to listen to your team’s concerns and feedback. This shows that you value their input and are willing to consider their perspectives. Hold regular team meetings or one-on-one sessions where team members can voice their thoughts and concerns. For example, schedule monthly check-ins where the agenda is primarily about listening to your team.
Define Your Needs Clearly: Avoid vague statements. Instead, be specific about what you need and why it’s important. For example, instead of saying, “We need to improve patient satisfaction,” say, “We need to reduce patient wait times by 15 minutes to enhance satisfaction scores.” Clear, measurable goals help your team understand exactly what is expected and why.
Use Positive Language: Frame your requests in a positive manner. Rather than focusing on what’s wrong, emphasize the benefits of the change. For example, “By updating our scheduling system, we can make your workday more efficient and reduce stress.” This approach helps your team see the value in the changes you’re proposing.
Invite Input: Involve your team in the problem-solving process. Ask for their suggestions and be open to their ideas. This collaborative approach fosters a sense of ownership and responsibility. For instance, you might say, “I’ve noticed our current scheduling system isn’t as efficient as it could be. What suggestions do you have for improving it?”
Set Achievable Goals Together: Work with your team to set realistic and attainable goals. This ensures that everyone is on the same page and committed to achieving the objectives. For example, “Let’s set a goal to reduce patient wait times by 15 minutes within the next three months. What steps can we take to achieve this together?”
Offer Training and Development: Ensure your team has the necessary tools and training to meet your expectations. Investing in professional development shows you’re committed to their growth and success. For example, “We’re going to invest in a new training program that will help everyone get up to speed with the latest techniques in patient care.”
Be Available: Make yourself accessible for questions and support. Let your team know you’re there to help them overcome any challenges they might face. For instance, you could say, “My door is always open if you need any assistance or have any questions about the new procedures.”
Regular Check-Ins: Schedule regular meetings to discuss progress and address any issues. This keeps everyone accountable and ensures continuous improvement. For example, “Let’s have a brief meeting every Friday to discuss how things are going with the new scheduling system and address any issues that arise.”
Constructive Feedback: When providing feedback, focus on specific actions and outcomes rather than personal attributes. Highlight what was done well and offer constructive suggestions for improvement. For instance, “I noticed that the new system has reduced wait times significantly. Great job! However, let’s work on ensuring that all patient information is entered accurately to avoid any future issues.”
Model the Behavior You Expect: Demonstrate the communication and work ethic you want to see in your team. Your actions set the standard for the entire practice. For example, consistently arriving on time, staying organized, and communicating clearly with patients and staff sets a strong example.
Stay Positive and Professional: Maintain a positive attitude, even when addressing challenges. Your professionalism will inspire confidence and respect among your team. For instance, when faced with a difficult situation, approach it calmly and constructively, showing your team how to handle stress effectively.
Communicating your needs and wants to your team doesn’t have to make you the “bad guy.” By approaching conversations with empathy, clarity, and collaboration, you can foster a positive work environment that encourages growth and success. Remember, effective leadership is about guiding and supporting your team towards shared goals.
If you need more personalized advice or strategies on improving team communication and practice management, reach out to us at Med Pro Dojo. We’re here to help you build a cohesive, high-performing team that meets your practice's needs and exceeds expectations.
Call or Text us at 833-678-0800 for more information or to schedule a consultation! You can always visit our website www.medprodojo.com to find out more information.
At Med Pro Dojo, we understand the unique challenges faced by medical practice owners and their teams. Our experience in the field has equipped us with the insights and tools needed to help you succeed. Whether it's improving communication, enhancing team performance, or providing professional development resources, we're here to support you every step of the way. Let us help you transform your practice into a thriving, efficient, and patient-focused operation.
Per visit revenue has increased about 75% New Patient visits have increased significantly, and new patient starts have increased significantly
Her experience and mindset is valuable to help keep my mind on the right things and to keep my confidence high. I also feel like this is a group of good people and the relationship bonds are deep and real.
It's been the most encouraging week I've had in years! I appreciated the surveys beforehand and the way you absorbed all the information. One thing I was worried about way that you would come in and miss us completely, but you were able to customize everything to what we were saying and calling out for. Getting to work with you guys changed my life.
Medical Professional Dojo