1. Information We Collect

We collect various types of information depending on how you interact with our services:

Personal Information: When you sign up for services, schedule consultations, or communicate with us, we may collect personal details such as your name, email address, phone number, mailing address, and payment information.

Usage Data: We collect information about how you interact with our website, including your IP address, browser type, device details, pages visited, and time spent on pages.

Cookies and Tracking Technologies: We use cookies and similar technologies to improve your experience, analyze website traffic, and personalize content. You can manage your cookie preferences in your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

- To provide, maintain, and improve our services.

- To communicate with you about your account, services, and updates.

- To process transactions and handle billing.

- To analyze and enhance user experience and website performance.

- To send marketing and promotional materials (you can opt out at any time).

- To comply with legal obligations and regulatory requirements.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal information under the following legal bases:

Consent: When you give us explicit consent to process your data.

Contractual Necessity: When processing is necessary to fulfill a contract with you.

Legitimate Interests: For purposes such as improving our services, except where such interests are overridden by your rights.

Legal Obligation: When we are required by law to process your data.

4. How We Share Your Information

We do not sell or rent your personal data. However, we may share information in the following cases:

Service Providers: We may share your data with trusted third-party service providers who assist in running our business (e.g., payment processors, IT support, marketing agencies). These providers are contractually obligated to protect your data.

Legal Obligations: We may disclose your information if required to comply with legal requests, such as subpoenas or regulatory demands.

Business Transfers: If Med Pro Dojo undergoes a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

5. International Data Transfers (GDPR)

If we transfer your personal data outside the EEA, we ensure it is protected through the use of Standard Contractual Clauses (SCCs) or other legal mechanisms to ensure the same level of protection for your data.

6. Your Rights and Choices

You have certain rights concerning your personal information:

GDPR Rights (For EEA Residents):

Access: You can request access to your personal data.

Rectification: You can request correction of inaccurate or incomplete information.

Erasure: You have the right to request deletion of your data (subject to legal retention obligations).

Data Portability: You can request that your data be provided to you in a machine-readable format.

Restriction of Processing: You can ask us to restrict the processing of your personal data in certain circumstances.

Objection: You can object to the processing of your data in certain cases, including marketing purposes.

CCPA Rights (For California Residents) (continued):

Right to Non-Discrimination: You have the right to receive equal service and pricing, even if you exercise your privacy rights.

To exercise any of these rights, please contact us using the details provided at the end of this policy. We will respond to your request within the timeframe required by applicable laws.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.

Retention Criteria: The retention period is determined based on factors such as the nature of the data, the reason it was collected, and our legal obligations.

Data Deletion: Once we no longer need your data for the purposes it was collected, we will securely delete or anonymize it.

8. Data Security

We take the security of your personal information seriously. We implement appropriate physical, technical, and organizational security measures to safeguard your data from unauthorized access, disclosure, or misuse. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.In the event of a data breach, we will notify you and relevant authorities as required by applicable law.

9. Do Not Sell My Personal Information

While Med Pro Dojo does not sell personal information, we are committed to providing transparency regarding your data. If our practices change in the future, we will provide you with an option to opt-out of the sale of your personal data via a "Do Not Sell My Personal Information" link on our website.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interaction with our website. This data helps us provide a better user experience and enables features like website analytics and targeted advertising. You can manage your cookie preferences or block cookies entirely in your browser settings.

11. Children’s Privacy

Our services are not directed at individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child without verified parental consent, we will delete that information promptly. If you believe we might have any information from or about a child, please contact us.

12. Third-Party Links

Our website may contain links to third-party websites, products, or services. This Privacy Policy does not apply to those third-party websites, and we encourage you to review their privacy policies. We are not responsible for the practices or content of these third-party services.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will post the updated policy on this page and revise the "Effective Date" at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

14. Contact Us

If you have any questions about this Privacy Policy, your personal data, or wish to exercise any of your rights, please contact us:Med Pro Dojo

Phone: 833-678-0800

Email: info@medprodojo.com