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Blog Dec 15th | Mastery Lives in the Basics

December 15, 20254 min read

“What’s working? What’s not? And what needs to be tweaked?”

It’s a simple question, yet most practices rarely slow down long enough to ask it.
Instead, teams try to “do more,” add more tasks, or chase complex solutions hoping something will stick.

But in reality, healthcare teams don’t grow by doing more.
They grow by doing what works better.

In this article, we’ll break down Natasha Saavedra’s powerful message on returning to the basics, identifying small gaps, and strengthening the foundational habits that drive your practice every single day.


Natasha reminds us of a universal truth:
Mastery lives in the basics.

Just like athletes train fundamentals over and over before every performance, practices must do the same. When systems feel off, it’s usually not because something huge is broken. It’s because small things — tiny habits, details, or steps — have been forgotten or dropped.

The good news?
Small adjustments can create massive improvements.

This is the heart of the message:
Identify → Evaluate → Communicate → Improve — one small tweak at a time.


Supporting Points / Key Lessons

✔ Lesson 1: Identify What Is Working

Before fixing problems, celebrate progress.
Ask your team:

  • Where are we winning right now?

  • What habits or systems are supporting our goals?

  • What small victories can we acknowledge?

Recognition builds momentum. Momentum builds motivation.


✔ Lesson 2: Get Honest About What’s Not Working

Honesty and ownership are non-negotiable.
Ask:

  • What isn’t going the way we expected?

  • Where are we dropping the ball?

  • What feedback have patients been giving us?

Small gaps add up. A missed follow-up, unclear script, or forgotten check sheet can snowball into bigger issues later.
Clarity creates the opportunity for correction.

This is not about blame — it’s about vision.


✔ Lesson 3: Evaluate How You Handled Challenges

When issues showed up:

  • Did the team communicate clearly?

  • Did you solve quickly, or did frustration take over?

  • Did conversations move toward solutions or conflict?

As Natasha often says:
Life rewards urgency.

When teams can communicate honestly, engage in healthy conflict, and then quickly align on solutions, problems transform into progress.


✔ Lesson 4: Tweak and Improve — Oe Small Step at a Time

Improvement doesn’t require an overhaul.
It requires consistency.

Examples Natasha gives:

  • Reintroducing daily check sheets

  • Smoother handoffs between case managers and providers

  • Clearer front desk scripting

  • Consistent follow-up protocols

  • Revisiting processes that used to work but faded over time

Success always leaves clues.
Small tweaks, done consistently, lead to big results.


Reflection / Self-Assessment

Ask yourself:

  • Where has my team succeeded recently?

  • What small things slipped through the cracks?

  • Which problem keeps repeating — and what tiny tweak could solve it?

  • How quickly do we address issues when they arise?

Your answers reveal where the next breakthrough will come from.


Action Steps / Takeaways

Starting this week:

  1. Identify one thing that’s working — and celebrate it.

  2. Spot one thing that needs improvement.

  3. Evaluate how the team communicated and responded.

  4. Implement one small tweak, not a full overhaul.

  5. Return to the basics — daily.

Progress, not perfection, is the win.


Prefer to Watch Instead?

If you’d like to see this concept explained directly by Natasha, watch the full breakdown here:
https://youtu.be/x39hjkoN1MA


Final Thought / Closing Message

The strongest practices aren’t the ones that do the most.
They’re the ones that consistently do the basics — better.

When your foundation is strong, everything built on it becomes easier, more aligned, and more effective.

What’s one small improvement you can make today that your future team will thank you for?


Strategic Planning for 2026:
Build Your 2026 Plan LIVE Workshop – December 17
Take your clarity, strategy, and decision-making to the next level.
Join our Build Your 2026 Plan LIVE Workshop on December 17, 2025 (10AM PST / 1PM EST) and walk away with a complete, actionable practice plan for Q1 and beyond.
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Whether it’s through training, coaching, or leadership development, we’ll help you raise your lid and unlock your full potential.

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